Kickstart your Call Center Career!

Access free learning resources and receive support from mentors, alumni, and fellow jobseekers through our Training Hub.

Join our 1-month intensive online Career Preparation Program to build practical skills and accelerate your goal towards getting a BPO job.

Get Started Now!

Kickstart your Call Center Career!

Access free learning resources and receive support from mentors, alumni, and fellow jobseekers through our Training Hub.

Join our 1-month intensive online Career Preparation Program to build practical skills and accelerate your goal towards getting a BPO job.

Need more confidence to pass your job interview?
We can help you!

Job interviews can be challenging when you lack self-confidence and English skills.
Our graduates overcame these!

Merry Kris Mollion , 2018 Graduate
Bago City, Negros Occidental

"I was a very shy girl who wasn’t comfortable speaking in English until I joined BagoSphere. I was able to boost my confidence and develop my communication skills. I never expected that my training in BagoSphere would help me grow this much."

Christian Lagarde, 2020 Graduate  Jaro, Iloilo City

“I had challenges applying for a call center job after my BagoSphere training due to the pandemic. I didn't feel confident enough after some time of staying home so I did not hesitate to join when I heard about their free workshop. It was online and highly convenient especially for those who want to improve their self-confidence. Through this workshop, I was able to regain my confidence and have landed a job at Inspiro."

BPO Jobseekers Training Hub

Build your network, and access free bite-sized, exclusive learning content aimed at helping you develop key skills that BPO employers are looking for.

Join our Community  →

Career Preparation Program - BPO

Equip yourself with job-ready skills through an immersive learning experience.

FREE
ONLINE
PROGRAM

Attend the program for free with a full scholarship.

LEARN BPO
INDUSTRY
SKILLS

Learn the most essential practical skills that BPO employers are looking for.

GET
PERSONALISED COACHING

Develop English and interview skills and build your confidence.

CO-CERTIFIED BY ATENEO & BAGOSPHERE

Obtain certification from a top university for resume building.

Free Online & Structured Program

100% free, 1-month online structured and guided end-to-end learning journey that can lead you to a BPO career.

  • Learn anytime, anywhere at your own pace along with instructor-led sessions.
  • Learn from experienced trainers and coaches in the industry.
  • Use mobile-friendly learning platforms and online meeting tools.
  • Enjoy highly interactive and fun activities with your classmates.

Learn BPO Industry Skills

Curriculum designed to meet call center hiring requirements and to help you:

  • Engage with industry mentors to learn practical skills that are relevant in the real-world.
  • Advance your personal and professional growth with essential work and life skills.
  • Pass technical call center assessments and job interviews.
  • Develop resilience and the growth mindset to thrive in your career.

Get Personalised Coaching

Gain the confidence you need through personalised coaching in a safe and encouraging learning environment.

  • Enhance your English communication and interview skills with role-plays and simulations.
  • Receive dedicated guidance and personalised support from our trainers through weekly coaching sessions.
  • Submit assignments and projects for trainers' feedback so you can improve faster.

Ateneo & BagoSphere Certification

Earn a certification from Ateneo Center for Educational Development and BagoSphere to enhance your resume.

ACED is at the forefront of the Ateneo de Manila University's efforts to provide systematic, high impact, and visible programs of support for public school systems in the Philippines through the Department of Education and its partners.

All graduates from the program will:

  • Receive a certificate from ACED and BagoSphere.
  • Be endorsed for job placements with BPO companies.
  • Be part of an exclusive alumni community to access resources and build networks.

Free Online & Structured Program

100% free, 1-month online structured and guided end-to-end learning journey that can lead you to a BPO career.

  • Learn anytime, anywhere at your own pace along with instructor-led sessions.
  • Learn from experienced trainers and coaches in the industry.
  • Use mobile-friendly learning platforms and online meeting tools.
  • Enjoy highly interactive and fun activities with your classmates.

Learn BPO Industry Skills

Curriculum designed to meet call center hiring requirements and to help you:

  • Engage with industry mentors to learn practical skills that are relevant in the real-world.
  • Advance your personal and professional growth with essential work and life skills.
  • Pass technical call center assessments and job interviews.
  • Develop resilience and the growth mindset to thrive in your career.

Get Personalised Coaching

Gain the confidence you need through personalised coaching in a safe and encouraging learning environment.

  • Enhance your English communication and interview skills with role-plays and simulations.
  • Receive dedicated guidance and personalised support from our trainers through weekly coaching sessions.
  • Submit assignments and projects for trainers' feedback so you can improve faster.

Ateneo & BagoSphere Certification

Earn a certification from Ateneo Center for Educational Development and BagoSphere to enhance your resume.

ACED is at the forefront of the Ateneo de Manila University's efforts to provide systematic, high impact, and visible programs of support for public school systems in the Philippines through the Department of Education and its partners.

All graduates from the program will:

  • Receive a certificate from ACED and BagoSphere.
  • Be endorsed for job placements with BPO companies.
  • Be part of an exclusive alumni community to access resources and build networks.

How it Works

Step 1

Join the Community

  • Access learning materials in the Hub to prepare for training.
  • Sign up for the Career Preparation Program when a class is open.
  • Receive an email to complete online assessments and proceed to the next steps.

Step 2:

Attend training

  • Attend 1 month of interactive online lessons from the comfort of your home.
  • Participate in weekly activities.
  • Receive weekly coaching and personalised feedback.

Step 3:

Kickstart your career

  • Gain the job-ready skills you need to launch a career in the call center industry.
  • Obtain certification upon completion.
  • Get direct referrals to hiring BPO employers.

Ready to launch your career?

Get Started Now!

10 years of training experience with
proven track record

2,000+

Students trained

85%

Graduates are hired

11-25K

Salary range for hired graduates

Recognized by

What Employers are Saying

"BagoSphere provides high quality training that helps many graduates get hired at Panasiatic. Their graduates are some of the most dedicated professionals in our company that get promoted to other positions."

Alain F. Pilar, Recruitment Manager
Panasiatic Solutions

"BagoSphere is a good resource and has been for years. At Teleperformance, we used to refer job applicants who failed their interviews to BagoSphere for training."


Paul Rizzo, Former Recruitment Manager Teleperformance

Subject Matter Experts

Learn insights and skills from a diverse group of industry thought leaders and practitioners.

Paul Rizzo

Former Recruitment Manager, Teleperformance

Vicki Cabrera

PhD Student & Consultant,
Positive & Organizational Psychology,
Claremont Graduate University

Martin Gonzalez

Organizational Development, Google

Former Management Consultant,
BCG

Geoanna Corneby

Grant Manager, Aidenvironment

Former Program Manager of Youth Training and Employment Programs, Microsoft and MicroSourcing

Richard Tan

VP Client Solutions,
Infinit-O Global Limited

Mino Encarnacion

Former Investment Professional,
Farallon Capital Asset Management Pte Ltd

Penny Bongato

Former Executive Director for Talent Development,
IT & Business Process Association of the Philippines

Raymond Serios

Assistant Director for Admin and Special Projects,
Negros Women for Tomorrow Foundation

Ramy Hocson

Independent Consultant,
Brand Sense Marketing Consulting

Former Chief Marketing Officer,
Ayala Education

Frequently Asked Questions

Who is eligible for this program?

You can register for this program if you are a Filipino, who is 18 years old and above. You are at least a high school graduate, unemployed or currently employed in a part-time job, and currently living in the Philippines.

As the program is fully virtual, you will minimally need to have a stable internet connection, a smartphone and earphones/headset with a microphone. Laptop/desktop computer is recommended, as you can practice computer skills and familiarise yourself with IT tools that are essential for a call center job. It will be good if you have basic knowledge of online meeting tools such as Zoom and Google Hangouts, and having a conducive learning environment can help you stay focused during the program.


How much does this program cost?

The program is completely free, but students need to demonstrate commitment to complete all the program activities to maximize learning opportunities.


How long does it take to complete the program?

The program duration is 1 month, where students will go through a mix of self-paced work, webinars, and virtual instructor-led sessions on a weekly basis.


Is there a certificate provided at the end of the program?

Yes. We will provide a certificate from ACED and BagoSphere  once you have completed the program and complied with all the requirements.


How do I secure a spot for the program?

To ensure a conducive learning environment for all our students, program intakes are limited. After you register for the program, applicants need to complete online assessments to determine if the program is suitable for you. Once you're accepted, you'll receive a confirmation with the program details and intake dates.